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I have to let everyone know please do not use Vacations to go. They are the worst travel agency I've ever used. I had a week long girls trip just, returned this weekend from Punta Cana. From the original booking it was like pulling teeth to get information. We booked...
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vtgcs
vtgcs
Vacations To Go Verified Representative

Thank you for the additional review of your recent rip to Punta Cana, and I apologize once more if we failed to meet your expectations in arranging this vacation for you. Cust...

Just spent 3 hours planning a trip that was advertised on-line by Vacations To Go "all inclusive" to Ixtapa, MX. Planned the flight with American Airlines then called Vacations To Go to lock in the dates and fare quoted which said includes: 1 room, meals, drinks and...
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vtgcs
vtgcs
Vacations To Go Verified Representative

I'm sorry to hear about the pricing change you experienced. I know it can be frustrating to miss a lower price, but we never guarantee a rate won't change if you wait to lock...

I am right now experiencing a problem with vtg they sent me a email of the cruise cancellation policy .we cancelled cause of a separation, each of us was to get a 200 dollar credit minus 50 dollars and we had 24 months to use that credit. Well 5 months later guess...
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vtgcs
vtgcs
Vacations To Go Verified Representative

Jerome, my name is Kimberly Aven, Senior Director of Customer Communication at Vacations To Go. I am sorry to hear you are disappointed with us. Unfortunately, in situations l...

#847109
Letter to Mr. Fox and Celebrity Celebrity Cruises My wife and I just returned from a month long trip to Fl. Part of that trip involved the Celebrity nine day cruise leaving Ft. Lauderdale on Nov. 28th. We were sailing with two other couples we hadn't seen in some...
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Anonymous
Anonymous

Sorry bud, it's discriminatory for cruise lines to publish there is a certain segment of the population being the majority on a sailing. Even if that segment is unruly and di...

Anonymous
Anonymous

agree

#759510
A friend and I booked a 25 day cruise through VTG and all seemed well. The cruise line was Holland American (HAL) and have no complaints there. Our itinerary indicated the cruise ended in Istanbul and there was only one day stop. This should have been a red flag but...
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vtgcs
vtgcs
Vacations To Go Verified Representative

My name is Sorrell Warren and I am the VP, Agent Service Evolution at Vacations To Go. I am sorry that you had a problem with the return flight after your cruise. We publish...

Gustine, California
#749728
In all fairness to Vacations to Go I have waited several months before posting my own personal negative experience in hopes there would be some satisfactory outcome to my situation but surprisingly no, there is no happy ending to my story. My friends shared with me...
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Anonymous
Anonymous

I booked the tour today and the representative told me that he would send me an email right away. No email from him. Something is really fishy here about Vacations to go so ...

Anonymous
vtgcs

My name is Sorrell Warren and I am the VP of Customer Service at Vacations To Go. I am very sorry that a mistake made here caused you to miss your cruise. I also regret that...

I was a vacation to go customer. we are hooked on cruising. I pulled up a cruise only.com page and looked for rooms because you cannot do that with VTG. I found the rooms I wanted and the price was great so being loyal I called VTG to book because I had already done...
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Anonymous
Anonymous

Great post from cruiseonly.com travel agent....I guess it's like the time I bought a car and drove off and a week later I called them and I said "by the way, I forgot to ask f...

Anonymous
Omer

What a pleasure to find someone who identifies the issues so clarely

#337643