Vacations To Go - Confirmation numbers mean nothing
In February 2008, I booked and paid for three cabins on a Holland America cruise Line with Vacations to Go (VTG) a year in advance.
Months later, VTG tells me that Holland America chartered the ship out and just credits our money back. We received a "too bad, so sorry...apology" and no other restitution. No useable credits from VTG or Holland America. Very poor customer service response for something that they could have prevented.
I have already paid for our airline tickets and will only be able to change our airline itinerary for a $100 fee per ticket.
I recently found out that Holland America chartered the ship MONTHS before I even booked my cruise with VTG - poor communication and updating on both Holland America and VTG parts.12413d6a review #130981
You may also like
- "I was sick so i cannot fly the trip. Air Asia rule is that you can refund it in terms of point with a penalty as long as a hospital can produce..."
- "9 months ago my wife and I received a call telling us we won a cruise. Similar to everyone else here we attended one of their sales shows and were..."
- "Best Hotel In Udaipur Overlooking the Swaroop Sagar Lake, The Hotel Natural Udaipur We stayed at this hotel for just one night and thats where we made a mistake. We should have..."
- "Grand Circle Travel books tours on a regular basis to Egypt.Amongst the sites they promote a trip to see the Temple Of Abu Simbel.Despite the fact that there have been..."
- "These two ran a company called Hoots Meow which I signed up as an affiliate with them. The gist was we advertise and earn commission on each sale. ..."
- "Went in looking for a Victoria Beckham-like bob- stacked in back and asymmetrical in front. Had 6 pictures of 360 degree angle of same haircut on someone i knew who..."
- "Ordered fenders and 2 mounting brackets. Paid for expedited shipping. Fenders came USED marks all over them and edges worn down. I have no idea how they could even send..."
- "I remeber my nightmare on April 2006. I had a pain in my stomack. They did alot of test and put a catheter in me and expose me naked with..."
- "I ordered a camera online from American Camera. Received a voice mail later in the day. Gentelman stated the battery did not come with the camera! I comes with the..."
- "The reason kung bakit ako nagko-complain kase ilang araw ko ng hinihintay ung parcel ko until now wala pa din. Nung April 15,2015 pa napicked-up ni xend tapos natanggap LBC..."
- " MR RAMAKRISHNA KUMAR whom I have been communicating with on Shaadi.com, is a fraud, cheat and liar!! His picture and profile was active on shaadi's website. He claimed to..."
- "Pete Meier Ahwatukee Phoenix Realtor. This review covers what I believe could pose as serious concerns about Mr. Meier's character as a Realtor. Mr. Meier is a board..."