Vacations To Go Complaints and Reviews

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Vacations To Go
Main address: 5851 San Felipe, Suite 500 77057 Houston TX
(713) 974-2121, , contact@VacationsToGo.com
  • 20 complaints
  • $20.2K claimed losses
  • $1K average
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  • 6 hours ago
  • Travel Agencies
  • Las Vegas, Nevada
  • 3

A word to the wise before booking with Vacationstogo. I have used Vacationstogo for over 10 years on the whole they're reliable. The one word of caution is do not book prior to 60 days before your cruise. Prices usually drop substantially and they don't protect you if you've booked early. We booked with them and the price dropped 50% and we could've had a better cabin. Their chairman Fox stated... Read more

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  • Oct 31
  • Travel Agencies
  • Resort
  • 2
  • 2
  • 75

Called in was quoted a price , 3 weeks later price went up 500. This wasn't anew room. It was adding a person to a existing room. Before all this happen ...asked several times if I could get a price for a all inclusive resort with out airfare. I had my owe air using miles. I was told several times that I would only be given a small amount off. Of cause not worth using my miles. At the point... Read more

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  • Oct 30
  • Travel Agencies
  • 41

Their rates are not only not the lowest available, the are in some cases, higher than what one can get directly from the airlines. I have heard many negative reports about VTG and have first hand experience that some of their agents are less than pleasant when something goes wrong. I have no idea if they are as disreputable as they are reputed to be but my first experience with them is also my... Read more

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  • Sep 23
  • Travel Agencies
  • Fountain Hills, Arizona
  • Trip Charges
  • 1
  • 1
  • 162

I had a friend go on a 10 day trip to Scotland then Ireland recently with another person, according to the itinerary the man had ff followed by numbers behind his name but his traveling companion did not have that behind hers. What does ff mean? Was this a result of a seminar or related to in order to get free tickets? I feel my friend was taken advantage of since she paid for two round trip... Read more

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  • Jun 14
  • Travel Agencies
  • Houston, Texas
  • Ticket Agent
  • 1
  • 1
  • 82

Refunds!!! 8-15 days to get a full refund that was valid and approved. Ticket agent said 3-5 days - when it hadn't come in 6 I called back that's when I was told 8-15. Totally unacceptable! Will never use vacations to go again ! Read more

Was this review helpful? 0 3

     

  • Mar 27
  • Airlines
  • Airfare Ticket
  • 103

My group of 12 is going to the UK on a Cosmos tour. They set up airfare and only booked seats for 8 of the 12. Their confirmation package incorrectly showed seats but when we looked online and called the airline - 4 of the 12 were NOT ticketed or guaranteed seats. After over 6 hours of working with the airline, I was able to secure seats....all separate and now my children get to sit with... Read more

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  • Feb 09
  • Travel Agencies
  • Cape Coral, Florida
  • Cruise Fare
  • 2
  • 2
  • 218

Cruise fare on website..way different than the rep quoted. Every excuse in the book she gave me. Thank God I didn't book with them..I will encourage everyone I know to say away. I don't know how this co continues to be in business. Alan the owner/manager I assume is IMO a scam artist he sends emails indicating oh all is ok..sure it is. I suppose we as consumers are all subject to these scam... Read more

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  • Aug 30, 2013
  • Advertisements and Cons
  • Houston, Texas
  • Cruise
  • 1
  • 1
  • 579

After reading other comments I am very sorry that I did not research this company before doing business with them. After receiving confirmation three times fron VTG on pricing for a family reunion cruise I moved our paid cruise from one agency to VTG because they offered pricing per person @ $150 less per person. They presented the same price and written commitments to book our cruise at their... Read more

Was this review helpful? 18 1

     

  • Aug 25, 2013
  • Cruises and Ships
  • Los Angeles, California
  • Personal Negative Experience
  • 2
  • 2
  • 557

In all fairness to Vacations to Go I have waited several months before posting my own personal negative experience in hopes there would be some satisfactory outcome to my situation but surprisingly no, there is no happy ending to my story. My friends shared with me their vacation plans on board an NCL trip departing Copenhagen this summer and invited me to come along. I was so pleased to find the... Read more

Was this review helpful? 11 21

     

  • Aug 15, 2013
  • Cruises and Ships
  • Luqa, Malta
  • Western Mediterranean Criuse
  • 1
  • 1
  • 693

My wife and I booked a Western Mediterranean criuse for this coming September 1023. Mr Nick Fieman was a very helpful rep. We contacted him via e-mails and phone and he always answered the e-mails immediately and was very helpful on the phone. What he offered us was true we got a Concierge Class cabin (C2) with veranda on Celebrity Reflection and got a massive discount as a retired airline... Read more

Was this review helpful? 1 19
 
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