Vacations To Go Complaints and Reviews

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Vacations To Go
Main address: 5851 San Felipe, Suite 500 77057 Houston TX
(713) 974-2121, ,
  • 17 complaints
  • $20.2K claimed losses
  • $1.2K average
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  • Sep 23
  • Travel Agencies
  • Fountain Hills, Arizona
  • Trip Charges
  • 1
  • 1
  • 27

I had a friend go on a 10 day trip to Scotland then Ireland recently with another person, according to the itinerary the man had ff followed by numbers behind his name but his traveling companion did not have that behind hers. What does ff mean? Was this a result of a seminar or related to in order to get free tickets? I feel my friend was taken advantage of since she paid for two round trip... Read more

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  • Jun 14
  • Travel Agencies
  • Houston, Texas
  • Ticket Agent
  • 1
  • 1
  • 44

Refunds!!! 8-15 days to get a full refund that was valid and approved. Ticket agent said 3-5 days - when it hadn't come in 6 I called back that's when I was told 8-15. Totally unacceptable! Will never use vacations to go again ! Read more

Was this review helpful? 0 3


  • Mar 27
  • Airlines
  • Airfare Ticket
  • 75

My group of 12 is going to the UK on a Cosmos tour. They set up airfare and only booked seats for 8 of the 12. Their confirmation package incorrectly showed seats but when we looked online and called the airline - 4 of the 12 were NOT ticketed or guaranteed seats. After over 6 hours of working with the airline, I was able to secure seats....all separate and now my children get to sit with... Read more

Was this review helpful? 1 0


  • Feb 09
  • Travel Agencies
  • Cape Coral, Florida
  • Cruise Fare
  • 2
  • 2
  • 145

Cruise fare on website..way different than the rep quoted. Every excuse in the book she gave me. Thank God I didn't book with them..I will encourage everyone I know to say away. I don't know how this co continues to be in business. Alan the owner/manager I assume is IMO a scam artist he sends emails indicating oh all is ok..sure it is. I suppose we as consumers are all subject to these scam... Read more

Was this review helpful? 5 0


  • Aug 30, 2013
  • Advertisements and Cons
  • Houston, Texas
  • Cruise
  • 1
  • 1
  • 484

After reading other comments I am very sorry that I did not research this company before doing business with them. After receiving confirmation three times fron VTG on pricing for a family reunion cruise I moved our paid cruise from one agency to VTG because they offered pricing per person @ $150 less per person. They presented the same price and written commitments to book our cruise at their... Read more

Was this review helpful? 18 1


  • Aug 25, 2013
  • Cruises and Ships
  • Los Angeles, California
  • Personal Negative Experience
  • 2
  • 2
  • 517

In all fairness to Vacations to Go I have waited several months before posting my own personal negative experience in hopes there would be some satisfactory outcome to my situation but surprisingly no, there is no happy ending to my story. My friends shared with me their vacation plans on board an NCL trip departing Copenhagen this summer and invited me to come along. I was so pleased to find the... Read more

Was this review helpful? 11 21


  • Aug 15, 2013
  • Cruises and Ships
  • Luqa, Malta
  • Western Mediterranean Criuse
  • 633

My wife and I booked a Western Mediterranean criuse for this coming September 1023. Mr Nick Fieman was a very helpful rep. We contacted him via e-mails and phone and he always answered the e-mails immediately and was very helpful on the phone. What he offered us was true we got a Concierge Class cabin (C2) with veranda on Celebrity Reflection and got a massive discount as a retired airline... Read more

Was this review helpful? 1 19


  • Apr 02, 2013
  • Airlines
  • 4
  • 4
  • 515

My family and I were trying to get a good price deal to Punta Cana Dominican Republic,we are 6 total-4 kids between the ages 2,4,15,17 and of course my husband and I. The first time i called i was very happy with the qoute and information and very happy with the i still needed time to do reserch on prices,hotels etc..i knew the price was going to change a little bit but it was ok... Read more

Was this review helpful? 2 20


  • Feb 17, 2013
  • Travel Agencies
  • Portland, Oregon
  • 9
  • 9
  • 814

Signed up for their membership and got HEADACHES in return! Their presentations are awesome ...... Their service SUCKS! BIGGEST Liars, thieves....scam artists around! Never sign up with these'll get screwed big time! Can't believe anybody shut them down yet,Scam scam scam scam scam scam alert! Vacations to go should be banned of doing business since all they do is lie and... Read more

Was this review helpful? 1 81


  • Aug 07, 2012
  • Cruises and Ships
  • Palm Springs, California
  • Cruise With Carnival
  • 1
  • 1
  • 977

I was a vacation to go customer. we are hooked on cruising. I pulled up a cruise page and looked for rooms because you cannot do that with VTG. I found the rooms I wanted and the price was great so being loyal I called VTG to book because I had already done two cruises thru them. The guy I spoke with put me off on the $400 per room credit and said we would handle it after we were done... Read more

Was this review helpful? 9 23
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